Thespian Heights Academy

Introduction

Thespian Heights Academy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share personal information of users of our website, thespianheights.com , and our services. By using our website and services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect several types of information from and about users, including:

• Personal Information: This includes information that can be used to identify you, such as your name, address, email address, phone number, date of birth, and payment information. We collect this information when you register for courses, subscribe to our newsletter, contact us, or make a purchase.
• Usage Data: We collect information about how you use our website and services, such as the pages you visit, the links you click, the time you spend on our site, and your IP address. We use cookies and similar tracking technologies to collect this information.
• Device Information: We collect information about the device you use to access our website, such as your device type, operating system, and browser type.
• Demographic Information: We may collect demographic information such as your age, gender, and interests. This information is used to improve our services and tailor our content to your needs.

How We Use Your Information

We use your information for various purposes, including:

• Providing Services: To provide and maintain our services, including processing your course registration and payments.
• Communication: To communicate with you, including sending you updates about our courses, newsletters, and promotional materials. We may also contact you to respond to your inquiries or provide customer support.
• Improving Services: To improve our website and services, including analyzing usage data to understand how users interact with our site and identifying areas for improvement.
• Personalization: To personalize your experience on our website, including showing you content and advertisements that are relevant to your interests.
• Legal Compliance: To comply with legal obligations, including responding to subpoenas, court orders, or other legal requests.
• Security: To protect the security and integrity of our website and services, including detecting and preventing fraud and abuse.

Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with service providers who help us operate our website, process payments, send emails, and provide customer support. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
• Business Partners: We may share your information with business partners who offer products or services that may be of interest to you.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect your personal information when it is transmitted over the internet.
• Secure Storage: We store your personal information on secure servers that are protected by firewalls and other security measures.
• Access Controls: We restrict access to your personal information to authorized personnel only.
• Regular Audits: We regularly audit our security procedures to ensure that they are effective.

Despite these measures, no security system is impenetrable. We cannot guarantee the security of your information.

Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to the processing of your personal information.
• Restriction: You have the right to request that we restrict the processing of your personal information.
• Portability: You have the right to receive your personal information in a portable format.

To exercise these rights, please contact us at [email protected] .

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your usage of our website. Cookies are small text files that are stored on your device. They allow us to recognize your device and remember your preferences. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website. For more information, please see our Cookies Policy .

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected] .

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Effective Date" below. Your continued use of our website and services after the changes are posted constitutes your acceptance of the new Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Thespian Heights Academy
6300 Sunset Boulevard, Suite 900
Hollywood, CA 90028
Phone: (323) 468-5555
Email: [email protected]

Data Protection Officer: Alistair Finch, [email protected]

Effective Date: October 26, 2023